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SHIPPING & RETURNS

Shipping Policy

Thank you for shopping with Big Ligiee's Welcome 2 Traptober! We strive to ensure a smooth and timely delivery of your order. Please review our shipping policy below:

  • Processing Time: Orders are processed within 2-5 business days. During high-demand periods like album releases or special events, processing times may take longer.

  • Shipping Time: Standard shipping takes approximately 5-7 business days after processing. Express shipping options may be available at checkout for faster delivery.

  • Shipping Rates: Shipping costs are calculated based on your location and the weight of your order. All shipping rates will be displayed at checkout.

  • International Shipping: We offer international shipping to most countries. Shipping times and costs vary by destination. Please note that international customers are responsible for any customs or import duties.

  • Tracking: Once your order is shipped, you will receive an email with tracking information to monitor your package’s journey.

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Return Policy

We want you to be completely satisfied with your purchase! If you’re not happy with your order, please refer to the following return policy:

  • Eligibility: Items must be returned within 14 days of delivery for a refund or exchange. To be eligible, products must be unworn, unwashed, and in original packaging.

  • Non-Returnable Items: Sale items, limited edition merch, and digital downloads are non-refundable and cannot be returned.

  • Return Process: To initiate a return, email our support team at [insert email]. Include your order number and reason for return. You will receive return instructions via email.

  • Return Shipping: Customers are responsible for return shipping costs, except in cases of damaged or incorrect items.

  • Refunds: Once your return is received and inspected, we will process your refund. Please allow 5-10 business days for the funds to reflect in your account, depending on your bank or payment method.

For any further questions, feel free to reach out to us via email at [insert email] or through our contact form. Thank you for supporting Big Ligiee's Welcome 2 Traptober!

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